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幫助中心
常見問題、租借流程、保險說明與騎乘須知,
在出發前先幫你整理清楚
have an appointment
insurance
Riding Precautions
Tour itineraries and group services
It is recommended to make reservations in advance, especially for popular car models, long weekends, cherry blossom season, maple leaf season, and summer vacation, as vehicles tend to fill up more quickly.
If it's a last-minute appointment, you can contact us first to confirm if there are any available vehicles.
Yes, but you must comply with Japanese riding regulations.
Generally speaking, foreign travelers need to provide:
• passport
• A valid international driver's license (1949 Geneva Convention format).
• Original driver's license of this country
We will first help confirm whether the information complies with local Japanese regulations before arranging subsequent appointments.
To confirm your eligibility for riding in Japan and the details of your reservation, the following information is usually required:
• Car pick-up date and time
• Return date and time
• Desired car model
• passport photo
• Nationality
• International driving license photos
• Do I need an ETC card?
• Do we need to rent a helmet?
• Insurance Plan Selection
If you are participating in a group tour or a customized itinerary, we will confirm other information separately.
Once your reservation is confirmed, please be sure to bring the following on the day of your appointment:
• Original passport
• Original driver's license of one's own country
• Original international driver's license (Japanese translation for Taiwanese passengers)
• Other documents that we notified you in advance to prepare
If the documents are incomplete or the qualifications are not met, the vehicle cannot be dispatched in Japan.
It would be a good fit, but we suggest you let us know your experience first.
Japan's road environment is relatively orderly, and the riding rhythm is very different from that in Taiwan. As long as you prepare well in advance, choose the right model of bicycle, and understand the basic rules, your first time riding a bicycle in Japan will usually leave a very good impression.
Some accessories are available for rent or purchase, depending on the store's availability and the reservation details.
If you have any needs for navigation, shooting equipment, communication accessories, etc., we suggest you make your request when you make an appointment, and we will help you confirm.
You can specify the model of vehicle you wish to purchase, and we will try our best to arrange it.
However, in cases of maintenance, repairs, postponement of the previous rental, vehicle rescheduling, or full availability during peak season, a replacement vehicle of the same class may be required. The actual situation will be subject to confirmation and reply.
Japan's weather changes quickly, but in the event of normal rain, vehicles will usually still be able to operate as usual.
If there are adverse weather conditions, special warnings, or situations that are clearly unsuitable for riding, we will assist in adjusting the arrangements as needed.
Cancellation and rescheduling rules will be subject to the actual booking conditions.
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